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Privacy Policy

Last updated: October 2, 2026

AIWin Technology Co., Ltd. ("AIWin," "we," or "us") respects your privacy. This policy explains how we collect, process, use, and protect your personal data when you use our official website (www.aiwin.com.tw, the "Website").

1. Scope

This policy applies to all language versions of the Website. Other websites linked from the Website (such as partners, online course platforms, and social media) are governed by their own privacy policies, not this one.

2. Data We Collect

Information you provide

  • Contact form: name, company, job title, email, phone number, inquiry type, and message.
  • Academy inquiry form: name, email, phone number, training needs, and intended participants.
  • Partner application form: company details, contact name, job title, email, phone number, and partnership interests.
  • Newsletter: email address.

Information collected automatically

Usage records such as IP address, browser and device type, pages viewed and time of visit, and referring URL, as well as cookies (see Section 6).

3. Purposes of Collection

  • To respond to your inquiries, provide information on our products, solutions, and services, and arrange consultations or demos.
  • To plan academy courses and corporate training, and to contact you about them.
  • To evaluate partnership applications and contact you.
  • To send the newsletters and event updates you subscribed to.
  • To analyze Website usage and improve our content and user experience.

4. Period, Region, Recipients, and Manner of Use

  • Period: for as long as the purposes of collection exist, or for the retention period required by law, contract, or business needs.
  • Region: Taiwan, and the server locations of the website hosting, email, and cloud service providers we engage.
  • Recipients: AIWin and the service providers we engage to process data on our behalf for the purposes above.
  • Manner: processed and used by automated or non-⁠automated means within the scope of the purposes above.

5. Disclosure and Sharing

We do not sell, rent, or trade your personal data. We do not disclose it to third parties except:

  • With your prior consent.
  • When necessary to provide a service you requested (for example, having a local partner contact you), sharing only the data needed.
  • When required by law, or by judicial or government authorities acting under the law.
  • To prevent imminent danger to the life, body, freedom, or property of you or others.

6. Cookies and Analytics

The Website uses a cookie to remember your language preference. We also use Google Tag Manager to load analytics tools that help us understand how the Website is used through statistical data. Embedded YouTube videos and Google Maps are provided by Google and may set cookies under Google's policies.

You can refuse or delete cookies in your browser settings, but some features (such as remembering your language) may not work properly.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data, such as encrypted connections (HTTPS) and restricted internal access.

8. Your Rights

Under Article 3 of Taiwan's Personal Data Protection Act, you may exercise the following rights regarding your personal data:

  • Inquire about or review your data.
  • Request a copy.
  • Request supplements or corrections.
  • Request that we stop collecting, processing, or using it.
  • Request deletion.

Please contact us using the details in Section 11. After verifying your identity, we will respond within the statutory period. You may also email us at any time to stop receiving our newsletter.

9. If You Choose Not to Provide Data

Providing personal data is voluntary. If required form fields are left blank, we may be unable to respond to your inquiry or provide related services.

10. Changes to This Policy

We may update this policy as needed. Updates will be posted on this page with a new "Last updated" date.

11. Contact Us

If you have any questions about this policy or your personal data, please contact us:

AIWin Technology Co., Ltd.
Email: service@aiwin.com.tw
Phone: 04-⁠2252-⁠5580
Address: 7F.-6, No. 500, Shizheng Rd., Xitun Dist., Taichung 407, Taiwan

This policy is translated from the Traditional Chinese version. In case of any discrepancy, the Traditional Chinese version prevails.